A data breach cannot only have serious repercussions for your customers, clients, suppliers, and partners, but it can also lead to financial and legal consequences that could threaten your company’s longevity. If this wasn’t enough, a hacking could also significantly damage your image to your target audience, which could be irreparable.
If you want to protect your company at all times, find out how a data breach could destroy your brand’s reputation.
A Loss of Custom
Even if you run the most diligent of companies when it comes to cybersecurity, you could still be caught out by a cyberattack. For example, you could become the victim of a phishing scam or suffer an internal breach by an employee. You could even be susceptible to hacking of your hardware, which is why you must improve your hardware security with an organized PCB circuit, as you could remove any test points or hide traces inside PCB layers.
Customers want to only buy from companies they trust with both their personal data and money. A data breach canindicate you lack the onsite security and forward-thinking attitude to effectively protect their private information. As a result, they will be less likely to buy from your business and will turn to your competitors.
An Increased Cost to Acquire New Customers
As customers might abandon your business for your industry rivals following a cyberattack, you may need to rebuild your customer base, which can take a great deal of time, money and perseverance. As many new customers will research a business before buying from a brand, your data breach could encourage them to shop elsewhere.
The Financial Consequences of a Damaged Reputation
Not only will a loss of custom impact your annual revenue, but you also could spend a considerable amount of money attempting to rebuild relationships with your customers, suppliers, or clients.
For example, you will need to invest in customer support to quickly answer your customers’ questions and apologize individually for your role in a data breach. If you run a small to medium-sized business, a poor reputation can place great financial pressure on the organization, which could force it to close its doors for good.
If customers are leaving you in their droves following a cybersecurity breach, you might have no other option but to rebrand your business. By doing so, you could regain trust in your products and services and increase your customer base. However, rebranding a company can be an expensive process, but it might be your only option following a devastating data breach.
A data breach cannot only strip away at your company’s finances, but it can be a PR disaster. If you want to safeguard your critical files and protect your consumers, suppliers, and vendors, as well as your business, you must find ways to improve your onsite security, such as introducing a VPN, powerful firewall, data encryption and providing your staff with cybersecurity training.